Listed below is a bold overview of our Web
Based CRM Solution. We have tried to
include as many CRM features as possible
into this package including campaign
management, lead management,
contact management,
oppertunities management and case
management.
Campaign Management
o
Campaign management
o Campaign lists
o Campaign-to-revenue tracking
o Campaign analytics
Lead Management
o
Create branded online lead capture forms
o Set up lead queues and lead assignment
rules
o Lead tracking
o Establish standard lead qualification
processes
Contacts Management
o
A complete online contact repository
o Contact association
o Contact import and sync
o Contacts Connections
Opportunities Management
o
Opportunity tracking
o Sales methodologies
o Product tracking
o Opportunity analysis
o Opportunities Connection
Case Management
o
Case management
o Solution integration
o Case escalation
o Case analytics
o Case Connections